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Who's your About page really about?

Here's how to make a gripping first impression.
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When I coach a new client during a Set Up and Grow Your Substack session, people always want to know if their About page should be more about themselves, about the newsletter, or a combination of both.

My answer usually surprises them. 

It’s about your reader. 

The About page is one of the most important sections of your Substack because it’s where new readers decide if it’s the right place for them and if you’re a writer they’ll connect with. (Especially if you plan to offer paid subscriptions.) 

TLDR; If you’re not on Substack and you get these lovely emails in your inbox, you may just want to watch the one-minute video above, 3 Things I’d Tell You If We Met at a Party, from my About page. I also want to introduce you to one of my clients,

(co-founder of Tartine Bakery), and her Substack Have Your Cake, which revolves around her sexy gluten-free recipes. 

But if you do have a Substack (or a personal website that needs a refresh), the About page Liz wrote while we worked together has some great elements worth stealing and making your own.

In which case… read on. 

Your opening is an invitation 

Think about it like you’re inviting people to your house for a party. As the host or hostess, you want to make readers feel comfortable from the moment they walk through the door.

And you also want them to blend into the party, feel interested in meeting new people and join in a few conversations. (Or maybe they don’t blend in and realize they’re at the wrong party! That’s good info for them to know too.) 

So, kick things off with a clear distillation of your newsletter's main theme or subject.

Make it a concise yet intriguing summary of what your newsletter covers, and be clear about who it’s for and why you care so much about the topic. 

It helps readers figure out if they’re at the right party and if you’re a host or hostess who will check in and make sure they’re feeling welcome.  

does this in two sentences with her newsletter, Changing the Channel. 

KristinPowersChangingThe Channel

“Welcome to the Substack bestseller, Changing the Channel—a newsletter from New York Times bestselling author Kirsten Powers about unlearning societal conditioning, living authentically, and how to actually change your life.

If you feel stuck in some aspect of your life and feel like there must be a better way to live, then you have come to the right place.”

Succinct and smooth. 

Then, she paints a vivid picture that visualizes her unique value proposition in the reader's mind.

She’s the hostess at a party where everyone’s there to make some life change. Something all of us can relate to and connect with.

Now, you don’t have to be a NYT bestselling author to communicate your newsletter's value proposition clearly to your readers. (Phew 😅 the pressure’s off on that one!)

But you do need to think through how you’re different from the other 18,000 Substacks out there.

Share a personal story that hits a few different notes 

While a strong opening draws your reader in, a relatable personal story can build trust and rapport, making them want to read more. 

Imagine walking into a room and overhearing one of the hosts tell a story with people gathered around, hanging on every word. 

You can use the right details in a few bite-sized paragraphs to build trust, ,credibility and passion for your topic. 

of Have Your Cake uses what’s most important in her backstory to establish herself as a relatable and trustworthy guide about gluten-free baking. 

Her headline kicks it off with a bang. 

My recipes can keep you out of the ER! 

By using just the right specific details in her dramatic personal story, she does three things for her readers:

  • Establishes her credibility and passion

  • Hooks us with her utterly unique angle

  • Creates an authentic connection

Now, the stage is set to sprinkle in a few fun personal anecdotes about her creative hobbies, and some surprising facts. So you feel like you’re getting to know Liz beyond the Tartine brand she’s built. 

Personal Flourishes and Surprising Tidbits

Between your professional details, infuse a personal flair that shows readers your voice and personality. 

Liz does this in such a fun way by sharing glimpses of her quirky, multi-talented self.

You can imagine her serving you gluten-free appetizers, and while you sip your cocktail, she tells you a few unexpected things about herself to keep you entertained. 

Spotlight the value in both free and paid tiers (if you’re offering a paid tier)

Think of it like the hors d'oeuvres are free, but it’s a cash bar.

Include a short, clear overview of the unique benefits of your free and paid tiers. There’s no shame in making all your articles free. (Everyone loves a party with free booze.) 

Just let the reader know exactly what to expect. 

Liz uses crisp section headers and bulleted lists to make this distinction obvious. 

For example:

"Included in paid subscriptions ($5/month or $50/year):

  • One new gluten-free recipe a week, every Friday at noon

  • Archive of recipes, including 'Cook My Book,' recipes from my cookbooks

  • Giveaways and discounts

  • Once-a-month Guest Chef: GF recipes from former Tartine chefs 

  • Desserts and baking through history discussions

  • Ability to comment and join community discussions

​​Included in the free subscription:

  • One new gluten-free recipe a month

  • Archive of recipes

  • Occasional posts from either Desserts and Baking in History or From the Kitchens of Former Tartine Chefs

She showcases what makes the paid experience special by outlining tangible, value-driven benefits like new exclusive recipes, contributor content, discounts, and a growing community.

Be Bold: Include a short video 

Video is scary. I know. I feel you.

But videos grab attention and engage readers. So much that a one-minute video is said to be worth 1.8 million words.

That’s hard to ignore, but you have my permission to totally ignore it if it gives you any anxiety.

However, if you’re feeling brave…I’m closing this post with one daring idea. 

How about making a quick video of 3 things you’d tell someone if they met you at a party? 

(See what I did there? 😅)

And because I’d never advise you to do something I wouldn’t do myself, mine is at the top of this post and on my About page. 

So treat your readers like you’re inviting them to a party you’re excited about by:

  • Crafting a gripping hook that invites readers in 

  • Creating a genuine connection with a personal story they can relate to

  • Clearly highlighting the value of your free and paid content

  • Including personal flourishes and surprising tidbits about yourself to let your quirks shine 

  • Being bold and experiment with video to let people put a face to the name and a voice behind the words 

Remember, your About page is a chance to make a lasting first impression. 

Now let’s have a little party in the comments and tell me something about you.

Keep writing!

~ Jen

JenBaxterPhotographyIndia
Holi Festival, Hyderabad, India 2013

P.S. I’m off to Morocco, so over the next few weeks, I’ve lined up a guest and some posts about different ways to use a freewriting practice for emotional resilience and creativity. Grab a pen because the next Scribbling Circle is on the calendar for Saturday, May 25th at 5:30pm CT. 

P.P.S. I’ve decided to bring the laptop! (😅 Read about that dilemma!)

P.P.S. If you want to set up a free 20-minute chat to talk about my Set Up Grow Your Substack coaching, you can book a time for May.

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