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Ororo Munroe's avatar

I subscribe to someone who reviews TV shows and movies. I'd been commenting so much on her posts that I guess she decided to check me out and decided to subscribe. And then ended up posting a Note that it was the best welcome email ever. LOL *buffs nails on my shoulder*. Guess I nailed it. LOL

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Jen Baxter ✒️'s avatar

Well, now you got me interested! I HAVE to subscribe Ororo! I'll be in touch 😂

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Ororo Munroe's avatar

Bwaha! Well, if that's the way to get people to subscribe... I should post that testimonial somewhere. LOL Thanks for subscribing.

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Jen Baxter ✒️'s avatar

OMG Onoro 😂😂😂. I subscribed. I LOVE it. So good. I think it's the images of you too... I'm using it in the next revision of this!

See it matters - people totally notice when you surprise and delight them. SO AWESOME.

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Ororo Munroe's avatar

BWAHA! You're too kind. Gotta love Bitmoji. I use them when I text, and I thought it would be cool to use them in my posts. You can say so much with the images! LOL

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Kristi Keller 🇨🇦's avatar

Jen, this is brilliant advice! If I was a copy coach instead of a VA, this would be my #1 tip for Substackers.

I saw you quietly nodding your head in my workshop the minute I told everyone to STOP IGNORING your welcome emails 🤣

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Jen Baxter ✒️'s avatar

Hey! Just seeing this now...thanks for the great comment. Maybe we'll talk about this a bit on our Substack Live in May.

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Kristi Keller 🇨🇦's avatar

Definitely! I assume you're taking notes here lol

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Sally Ekus's avatar

I love the idea of asking subscribers to reply to the welcome email. I’m going to tinker with mine! Thank you for all these amazing tips

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Jen Baxter ✒️'s avatar

Thank you so much for the inspiration! (And patience with my slow commenting skills! 😅

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Henny Hiemenz's avatar

I actually just replied last week for the first time to a welcome email. She said she responds to all replies and I think that was the important part. When people ask you to engage, and then you do and it’s crickets…you’re less likely to do so again in the future.

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Jen Baxter ✒️'s avatar

Hey Henny,

That's so true. It's actually my favorite part. As you can tell, I'm a little slow with this response but it's been on my mind for days! 😅 I so appreciate your comments.

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Ami L Thompson's avatar

Hi Jen. You inspired me to revamp my entire welcome letter. I liked it so much. I sent it as a post to all my readers. I’d love your opinion on it.

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Jen Baxter ✒️'s avatar

Ami! I love that. I'd love to check it out. And I'm going to use your comment here in other places. Thank you!

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Ami L Thompson's avatar

It’s floating around notes. It’s entitled A Proper Welcome. 🤗

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Corrie Ann Gray's avatar

This is helpful. I'm launching a new publication and will take your advice into account. I'm off to ponder the welcome email now. Thanks1

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Jen Baxter ✒️'s avatar

I'm glad it's helpful, Corrine. It's one of those things that so many people overlook but it makes a difference when you put some effort and thought into delighting and surprising your reader. It sets the tone of what they can expect.

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Kat Albrecht's avatar

Jen, I look forward to working with you as we do emergency surgery on my Substack. And the live interviews sound daring and fun!

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Jen Baxter ✒️'s avatar

Hey Kat! We'll pull it all together on your Substack. I've got two video interviews under my belt, and I just sent the first one out. 🤞 Fingers crossed. But we all had fun.

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Kat Albrecht's avatar

Very Cool! I want to learn more about the live videos so I'll check it out.

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Jen Baxter ✒️'s avatar

Sounds good! 👍🏻 It was fun.

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Jenn Sharp's avatar

This was brilliant. Thank you!

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Jen Baxter ✒️'s avatar

So glad you liked it Jenn Sharp 🙏🏻

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Meena Desai's avatar

Jen, Great Post. You are really offering great tips. One of these days, if my courage steps up to write on Substack, it will be because of you and @RohiniChowdhury who writes Eaten Like a Fish.

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Jen Baxter ✒️'s avatar

Thanks Meena! Appreciate it. Let me know if there are other topics you'd like me to go over here...I'm open to suggestions.

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Jodi Morris's avatar

Jen this is so good....of course, it led me to go back and make a few changes! Whenever you think you are done, you never are--there are so many generously shared tips and ideas out here in Substack land!

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Jen Baxter ✒️'s avatar

Thanks Jodi! You have a pretty great welcome email! But this gives you some ideas to give it a refresh every once in awhile :)

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